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FREQUENTLY ASKED QUESTIONS

Are your shirts official?

Yes, all football shirts sold on thefootballkitsmarket.com are official.
We do not sell fake shirts.
Our shirts are carefully checked before being put on our site.


Are your shirts second hand?

All our football shirts are also second hand, however, most of them are flawless. Some still have their original brand tags attached.


How do The Football Kits Market grade the conditions of their shirts?

The condition of our second hand shirts is classified into 5 categories ;

  • As New with tags

  • As New without tags

  • Excellent

  • Very Good

  • Good

 
When assigning these, we consider both the condition and age of the shirt.
Please see condition details in item description. All products have a description of all specific defects and characteristics.


How do I wash my shirt?

The best is of course to wash it by hand, but machine washing is possible.
Turn the shirt over, do not exceed 30°. We strongly advise against the dryer. If you make a stain on the shirt, it is imperative to rub the stain first, before putting it in the washing machine.


How much is the shipping charge and how long does shipping with The Football Kits Market take? 

  • Metropolitan France and Monaco - Fast Home Delivery within 48 hours with Colissimo for €4.99*

  • European Union - Fast Home Delivery within 6 Days with Colissimo for €12.95*

 
* the price mentioned corresponds to an order of 1 shirt, if your order contains more than one, then the amount of the delivery will vary according to the weight.​

For more information, please see our Delivery & Returns page.


Will The Football Kits Market supply a tracking number?

Yes, when your items have been shipped we will include a tracking number with a link to check on the progress.


Can I return my items?
 
Yes, in accordance with the law, you have a right of withdrawal of 14 days to return the items and be reimbursed in full.
If you wish to return an item to us, please send us a request on our page Contact Us.
 
Please note that the items must not have been washed, worn or damaged.


Is it safe to purchase on The Football Kits Market?
 
Yes, all payments for our products are made securely via the Stripe payment platform.

The Football Kits Market accept the following payment methods ;

  • American Express

  • Cartes Bancaires

  • China UnionPay

  • Diners

  • Discover

  • Electron

  • JCB

  • Maestro

  • MasterCard

  • Visa



Have any other questions?

Do not hesitate to Contact Us.





 

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